Contact Us
Head Office and Store
Address: 2/F Room B1, Vita Tower - Block B, 29 Wong Chuk Hang Road, Hong Kong
Tel: 25981080 (Office Hours Only)
Email: orders@steak-king.com
Business Hours: Monday - Sunday/ Public Holidays ▪ 10:00am - 6:00pm
Where to find us:
1. Wong Chuk Hang MTR Exit B, follow the footbridge across Heung Yip Road & Wong Chuk Hang Road then take the steps/lift down to ground level. Then walk across the bus stops and cross to road on opposite side from first crossing.
2. Walk along Wong Chuk Hang Road until you come to Vita Tower Block B on your right. From there, you can take passenger lift to 2/F.
Get in touch
Frequently asked questions
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!
Our customers' satisfaction is our number one priority.
We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging with proof of purchase.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
